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The Gleason Works Engineering Technical Support Coordinator in Rochester, New York

About Gleason

With more than 2,200 employees and 13 manufacturing facilities worldwide, Gleason Corporation is a leader in gear technology. Gleason's product and service offerings include gear and transmission design software, gear manufacturing machines and related accessories, gear metrology equipment and automation systems. Gleason products are used by customers in e-mobility, commercial vehicles, aerospace, agriculture, mining, sustainable energy, construction, power tools, marine and many other industries

Working for Gleason, you will be connected to work that matters, putting your expertise to its best use while developing skills for the future. The result is a career defined by you, supported by Gleason and built on tangible accomplishments. As we continue to grow and evolve, we are looking for the right people to join us on our mission. If you are interested in being part of our team, there are a few things you should know: We are energized by challenges and the effort needed to solve them. We like working with people who are positive, adaptable and growth-minded. We care how work gets accomplished and are deeply invested in the success of our customers and colleagues. If this sounds like you, we invite you to read on and learn more.

Why work at Gleason?

  • Excellent benefits package including a 6% Company 401(k) match

  • Flexible scheduling

  • Tuition Assistance Program

  • Employee Assistance Program

  • Formal and informal Development opportunities.

Position Summary:

The Engineering Technical Support Coordinator position for Machine Products Engineering (MPE) is responsible for all administrative activity within the Engineering disciplines. Areas of focus may include mechanical, controls, or software, with the expectation that all disciplines will be aligned and supported by the administrative staff.

Job Responsibilities:

  • Create, update, and manage part numbers and bills of material in SAP.

  • Configuration management and support of the variant configuration connection to engineering bills of material.

  • Facilitate daily Change Control Board meetings to verify changes for accuracy and completeness.

  • Process engineering change orders, including stakeholder evaluation and follow up.

  • Coordinate implementation of engineering changes into manufacturing, including processing of inventory transactions and follow-ups with Supply Chain, to ensure that materials are not stranded.

  • Coordinate engineering changes initiated by other Gleason plants.

  • Create and manage group process model and work instructions.

  • Other tasks as required.

Qualifications (Knowledge, Skills & Abilities):

  • Effective communication, both verbal and written

  • Excellent attention to detail is a must.

  • Ability to work well and partner with people from all levels of the organization, from different disciplines and varying degrees of technical and business expertise.

  • Work collaboratively within a team environment.

  • Strong problem-solving skills with ability to research and resolve technical or complex problems.

  • Effective time management skills with the ability to prioritize, meet deadlines, and deliver results.

  • Business System Skills:

  • Material Master: Create and maintain material masters for purchased and manufactured components, research and extend parts to new plants.

  • Bill of material creation, maintenance: create bills of material from scratch or by cloning with proper effectivity including Engineered-To-Order specials, bill of material comparison to build clones, research bills of material by effectivity.

  • Sales order bill of material: initiate a sales order bill of material change with proper effectivity.

  • Inventory management or Production Control experience is a plus.

Education/Training/Experience:

  • Associate degree in technical field; or equivalent combination of education and experience required.

  • Bachelor’s degree in technical field desired.

  • 5+ years of relevant experience.

Professional Certificates, Licenses or Registrations:

  • NA

Computer Skills:

  • Microsoft Office (Word, Excel, PowerPoint)

  • Outlook

  • Internet

  • Project Management Software

  • ERP software experience, SAP preferred.

Travel Requirements:

  • Not Applicable

    OFFICE ENVIRONMENT

PHYSICAL DEMANDS

The physical demands described here are representative of those that would need to be met by an employee to successfully perform the essential functions of this job in an office environment. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel; and talk or hear. The employee may occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job may include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this job in an office environment. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts. The noise level in the work environment is usually moderate.

REASONABLE ACCOMMODATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, experience and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This job description in no way states or implies that these are the only duties to be performed. Employees are required to follow any other instructions and to perform any other duties requested by their manager or supervisor.

DISCLAIMER

The duties listed in this job description are intended only as illustrations of the various types of work that may be performed and is not an all-inclusive summary of job duties and responsibilities. The omission of specific statements or duties and responsibilities does not exclude them from the position if the work is similar, related or a logical assignment to the position. This job description does not constitute an employment agreement between the employer and employee and is subject to change by the Company as the needs of the Company and requirements of the job change.

Gleason is an Equal Opportunity Employer and considers applicants for all positions without regard to age, disability, genetic information and/or predisposing genetic characteristics, marital status, national origin, race/color, religion, sex/gender, sexual orientation, military or veteran status, victim of domestic violence status, arrest or conviction record, or any other characteristic protected by applicable laws.

The salary range in this posting depends on qualifications and experience. Actual compensation may vary, and this job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on relevant experience, qualifications/education, and other factors including work schedule, shift premiums, and overtime.

Gleason is an Equal Opportunity Employer and considers applicants for all positions without regard to age, disability, genetic information and/or predisposing genetic characteristics, marital status, national origin, race/color, religion, sex/gender, sexual orientation, military or veteran status, victim of domestic violence status, arrest or conviction record, or any other characteristic protected by applicable laws.

OFFICE ENVIRONMENT

PHYSICAL DEMANDS

The physical demands described here are representative of those that would need to be met by an employee to successfully perform the essential functions of this job in an office environment. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel; and talk or hear. The employee may occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job may include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this job in an office environment. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts. The noise level in the work environment is usually moderate.

REASONABLE ACCOMMODATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, experience and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This job description in no way states or implies that these are the only duties to be performed. Employees are required to follow any other instructions and to perform any other duties requested by their manager or supervisor.

DISCLAIMER

The duties listed in this job description are intended only as illustrations of the various types of work that may be performed and is not an all inclusive summary of job duties and responsibilities. The omission of specific statements or duties and responsibilities does not exclude them from the position if the work is similar, related or a logical assignment to the position. This job description does not constitute an employment agreement between the employer and employee and is subject to change by the Company as the needs of the Company and requirements of the job change.

Job Details

Job Family GWR & GSAC

Job Function Indirect

Pay Type Salary

Education Level Associate Degree

Hiring Min Rate 39,915 USD

Hiring Max Rate 66,539 USD

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