DE Jobs

Search from over 2 Million Available Jobs, No Extra Steps, No Extra Forms, Just DirectEmployers

Job Information

Grundfos Associate Back Office Engineer - Customer Sales & Support Centre in Huskvarna, Sweden

Would you like to utilize your technical skills and provide excellent customer service to our customers in Denmark , Norway and Sweden ? Do you enjoy having direct customer contact and handling many different inquiries during the day? Do you want to join a diverse, ambitious and energetic team in an international organization?

Then join us as our new Back Office Engineer in our internal sales department.

What is the job about?

The internal sales department is dedicated to helping our customersin the Nordics to resolve various sales and support inquiries, including providing technical support, dimensioning of pumps and following up on offers across the product portfolio.

You will be part of ourIndustryteam, where the majority of our customers work withinIndustry applications.The team consists of 19 people, located in Denmark, Norway and Sweden.

" In the team, we have an informal atmosphere and high spirits. We know each other very well and get along well, so there is a good social cohesion where we take care of each other's interests. As a Back Office Engineer, you get an in-depth knowledge of our products and customers”, explains CSSC Manager, Mikkel Husum

Mikkelsen.

Your main responsibilities

The central part of the job consists of technical sales and advice/technical support for customers, dealers and advisors, etc. over the phone or e-mail.More specific:

• Provide technical support and advice - including dimensioning

• Prepare written offers

• Systematically follow up on own offers and agreements

• Initiate orders in close contact with our Front-line department

We will of course ensure that you receive the necessary product and sales technical training on an ongoing basis.There will be an opportunity to have your own specialist area within one of our product areas.

In addition to having close contact with customers and suppliers, you will have a broad contact surface with other Grundfos colleagues in; internal and external sales, marketing,products specialist, service,and finance to name just a few.

" You will be part of a very dynamic world, where the tasks can change when we have contact with our customers. So, your challenge will be that you don't always know your day in advance. This requires you to be able to structure and prioritize your tasks on an ongoing basis," says Mikkel.

Your background:

We are looking for a person, who are eager to learnand have a desire to develop professionally as well as personally.It is essential that you are a team player who thrives in a busy and often hectic everyday life in an open office environment, where you have lots of telephone contact. Youwork in astructuredwayand manage to have good and close cooperation with your colleagues and enjoy sparring about professional challenges. Moreover,you are a skilled communicator who knows how to talk to customers and pass messages into our system in a constructive way - and with a view to optimization.

We imagine that:

• You have a technical background as a mechanical technician, plumbing technician/installer, machinist, electrical installer, engineer or similar

• You have a solid technical and commercial understanding and thrive on providing service-minded and qualified sales technical advice, where you manage to maintain an overview and arrive at durable technical solutions

•You speak and write English fluently

What’s in it for you?

Whether it’s developing leadership skills or advancing your expertise even further, we’ll support you with continuous learning and development opportunities, to help discuss and steer your long-term Grundfos career path. You’ll be welcomed from day one into an inclusive, trusting environment guided by six core values.

In addition, your day-to-day benefits include:

  • We encourage you to be at the offices, where you can engage, learn, and have fun with colleagues. If you’ll be working from your home office, we’ll make sure you are well equipped with a good workstation

  • On top of it, flexible working hours and up to 3 days’ additional paid leave for volunteering of your choice

  • Annual bonuses, health insurance, parental support, internal well-being consultants and programmes

  • Access to the modern Grundfos Academy to pursue further both personal and professional development

  • Diverse, inclusive environment with employee-led forums offering colleagues a safe place to connect and share openly

Do you want to learn more?

If you have questions or would like to know more about this position, please contact Hiring Manager, Mikkel Husum Mikkelsen on mhmikkelsen@grundfos.com

If this job sounds appealing, please send your resume by clicking “Apply”.

To dig deeper into the Grundfos universe, follow us onLinkedIn (http://linkedin.com/company/grundfos) orYoutube (http://youtube.com/user/grundfos) , and to get to know some of your future colleagues and why they love working at Grundfos, check outMeet our people (https://www.grundfos.com/careers/meet-our-people)

We look forward to hearing from you.

About Grundfos

Grundfos is one of the world’s leading water technology companies with more than 19.000 employees in 60+ countries all over the world. Our skills commit us to pioneering solutions to the world’s water and climate challenges and improve the quality of life for people. We dare to do things that others cannot or dare not do, as we believe innovation is not only a business opportunity, but an obligation. And what really matters to us is not short term profit, but the impact we make. By becoming part of our united powerful team, you too can drive this change no matter your role.

An inclusive team

If you like the look of this job and know you can bring your skills to contribute to our purpose, please apply. We need and welcome professional people from all corners – however you identify and whatever your background is.

Grundfos provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensations and training.

DirectEmployers