JOB REQUIREMENTS: Your Job The Customer Support Specialist role is based in Green Bay, WI. This position includes various responsibilities that will help gain exposure to transportation and the KBXL business. It is a great starting point that could lead to other opportunities within the business. The successful candidate will have attention to detail, critical thinking skills, a high degree of professionalism and the ability to collaborate in a team environment. All Customer Support Specialists are located out of our Green Bay, WI office, with an opportunity to work up to three days per week from home and two days per week or more in office. This is a first shift position, 7:30 AM to 4:00 PM, Monday through Friday. Our Team KBX Logistics is the true transformer of the 3rd party logistics (3PL) industry. Waste is our enemy; status quo is our nemesis. Our mission? Create a competitive advantage for our partners by delivering logistics technology and solutions that others can\'t or simply won\'t. If disrupting an industry appeals to you, this company is where you belong. KBX Logistics is the product of over 100 years of evolution and revolution. We got our start as a small transportation team in 1919 and are currently one of the largest 3PLs in the US. With Koch Industries as our parent company, the challenge is to always be thinking bigger and better. We have more than doubled in size over the past 5 years and we\'re just getting started! What You Will Do Utilize transportation systems and reporting tools to schedule appointments with carriers to meet service parameters for on-time pick-up and delivery for customers Work with customers and carriers through service sensitive situations Develop and maintain business relationships across the supply chain with both internal and external customers Deliver information with strong customer service skills and handle all situations with respect and integrity Utilize Excel; for use of spreadsheets, reporting, simple formulas and Outlook; for internal and external correspondence Who You Are (Basic Qualifications) High School Diploma (or equivalent) or professional work experience Experience using Microsoft Office programs such as Outlook, Excel, and... For full info follow application link. Infor does not discriminate in employment opportunities or practices on the basis of race, color, creed, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, marital status, age, veteran status, protected veterans, military service obligation, citizenship status, individuals with disabilities, or any other characteristic protected by law applicable to the state in which you work. If you have a disability under the Americans with Disabilities Act or similar law, and you wish to discuss potential accommodations related to applying for employment at our company, please contact Human Resources at 470-548-7173 and/or ADAAA@infor.com. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/45CBD8183FF14279